(844) 584-7399
CORE SERVICES
X-PLAN & ADDITIONAL SERVICES
HVAC Maintenance PlansX-PLANHVAC InspectionsThermostat ServicesHumidifier Services
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Want to spread out the cost?

You can pay for a new system monthly instead of all at once. See what you qualify for before you decide anything.

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X-Plan Maintenance Plan

Your tune-ups get scheduled for you, and when something breaks you jump the line. Members pay less on the work too. $20.75 a month.

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HomeLocationsTroyCooling

AC repair and air conditioning service in Troy, Ohio

We repair and replace air conditioners in Troy, from the office at 2950 Stone Cir Dr, and cover Miami County and the I-75 corridor north. Most calls get handled the same day, and we answer the line at any hour.

AC repair, replacement, and ductless systems for humid Ohio summers — fixed right the first time, at a price you approve before we start.

90% Same-Day Service
Upfront Pricing
All Makes & Models
TROY COOLING
90% same-day service.
Book online in about a minute, or call and talk to a real person.
4.9 on Google|Troy-based techs
A Ruud air conditioner installed beside a brick home
WHAT WE HANDLE

What cooling work do you handle?

Repairs, replacements and seasonal tune-ups, all priced before we start.

AC repair
From weak airflow to total shutdowns — diagnosed and quoted upfront.
AC installation & replacement
High-efficiency systems sized to your square footage and ductwork.
Heat pumps
One system for summer and winter — sized for Ohio's swing seasons.
Ductless mini-splits
Room-by-room comfort for additions, sunrooms, and older homes.
AC tune-ups
Coils, refrigerant, and airflow checked before the first hot week.
Smart thermostats
Installed and configured so the schedule actually saves you money.

Who supplies electricity in Troy, and why does it matter?

AES Ohio. Troy does not run a municipal electric utility, even though several nearby Miami County communities do, and what a utility offers its own customers differs between them. Anyone comparing something a neighboring town's homeowner was told should check whose grid the house is actually on first.

Should the fan be set to AUTO or ON?

AUTO for most houses, most of the time. On ON the blower runs continuously, which does even out temperatures between rooms and keeps air moving through the filter. The catch in a humid climate is that when the compressor stops, moisture is still sitting on the indoor coil, and a fan that keeps running evaporates it straight back into the house. You get a cool, clammy result and a higher bill. If you want the air mixing benefit, a variable-speed blower on low is the version of this that does not fight the dehumidification.

Should I be looking at a heat pump instead?

Worth pricing alongside, particularly if the furnace is also near the end. A heat pump is an air conditioner that can run backwards, so it cools in summer exactly like the unit you are replacing and then covers a good part of the heating season too. In this climate it usually pairs with the existing gas furnace as a dual-fuel system, with the furnace picking up when it gets properly cold. The thing to check first is your electrical panel, because that is the surprise that turns up after the quote rather than before it.

My air handler is in the attic. Does that change anything?

It changes what a small problem costs you. An attic unit sits above finished ceilings, so a blocked condensate drain that would be a wet floor in a basement becomes a ceiling repair instead. Attics also run far hotter than the rest of the house, so duct leakage up there loses cooled air into the worst possible place and the insulation on those ducts matters more than it would elsewhere. Worth confirming there is a secondary drain pan with its own float switch under the unit, because that is the thing standing between a clog and your ceiling.

Why is the house humid even when the AC is running?

Because cooling and dehumidifying are two different jobs and a system can do one without the other. Air conditioning pulls moisture out only while the coil is cold and air is moving across it for a sustained period. Short cycles from an oversized unit, a blower set too fast, or a thermostat set so the system barely runs will all leave you cool and damp. In a tighter newer house it can also be that there is simply more moisture indoors than the system was sized to remove, which is a dehumidification question rather than an air conditioning one.

SIGNS IT'S STRUGGLING

How do I know my AC is on its way out?

Warm air coming from the vents
Ice on the refrigerant lines
Starts and stops every few minutes
House feels sticky even when cool
Cooling bills creeping up
System is 15+ years old
Catching these early usually means a repair instead of a replacement.

How do I book AC repair in Troy?

Call (844) 584-7399 and you get a person, or book online in about a minute. If it's an emergency, no heat or water on the floor, call rather than booking. That skips the next-day queue and goes straight to the 24/7 line.

COMMON QUESTIONS

What else do people ask about Troy?

Only in what the utility itself offers. Troy is on AES Ohio, and several nearby Miami County towns run their own municipal electric utilities, so what applies a few miles away does not automatically apply here.
$97 during business hours, $197 nights, weekends and holidays. That covers the trip and the diagnosis, and you hear the repair price before anyone starts work, so nothing gets added after the fact. X-Plan members pay $77 and $177.
AC quit during a heat wave?
The emergency line is answered 24/7 — nights, weekends, holidays.