Heating, air & plumbing — right here in Franklin
Yes, we cover Franklin. Heating, cooling, air quality and plumbing all book through one number, most calls get handled the same day, and someone answers the emergency line at any hour.
Local techs who know Miami Valley homes. One number, and most calls handled the same day.
What work is covered in Franklin?
Furnaces, heat pumps and air conditioners: repair, replacement and seasonal tune-ups. Duct and dryer-vent cleaning, air quality equipment, and plumbing from the water heater to the sewer line. Both trades, one number to call.
Which nearby communities are covered?
What actually happens on the first visit?
You get an arrival window rather than a whole day. The technician diagnoses before quoting, which means the first part of the visit is finding out what is wrong rather than telling you what it costs. You hear the price and agree to it before any work starts. If the answer turns out to be a decision rather than a repair, you should get both options with what each one buys you, and you should not be asked to decide on the spot.
What is worth doing before each season?
Before heating season: change the filter, clear anything stacked against the furnace, test the carbon monoxide alarms, and disconnect the garden hoses. Before cooling season: rinse the outdoor coil with the power off, cut back whatever has grown within two feet of it, and pour a cup of vinegar down the condensate line. Both of those lists take under an hour and prevent a meaningful share of the calls we take at the start of each season.
Why does one company doing both trades matter?
Mostly because of the problems that sit on the boundary and get passed back and forth. A humidifier tied into the ductwork is plumbing and HVAC. A condensate line that will not drain is both. A gas line feeding a furnace and a water heater is both. When those are split between two companies, the common outcome is each one telling you it is the other's job. One number for both is less about convenience than about the diagnosis not stopping at a boundary.
Who actually covers what when something fails?
Two separate warranties, and people conflate them. The manufacturer covers parts, usually for a set number of years and usually only if the system was registered and has documented annual maintenance. The installer covers labor and workmanship, for a period they set. A failed part inside the parts warranty still means paying someone to fit it unless the labor warranty is live too. Ask for both terms in writing at the quote stage, not after.
How do I book a visit?
Call (844) 584-7399 and you get a person, or book online in about a minute. If it's no heat, no cooling in a heat wave, or water where it shouldn't be, call rather than booking. That goes straight to the 24/7 line. The Beavercreek office also takes calls direct on (937) 431-7399.
