Heating, air & plumbing — right here in Lebanon
Yes, we cover Lebanon. Heating, cooling, air quality and plumbing all book through one number, most calls get handled the same day, and someone answers the emergency line at any hour.
Local techs who know Cincinnati-area homes. One number, and most calls handled the same day.
What work is covered in Lebanon?
Furnaces, heat pumps and air conditioners: repair, replacement and seasonal tune-ups. Duct and dryer-vent cleaning, air quality equipment, and plumbing from the water heater to the sewer line. Both trades, one number to call.
Which nearby communities are covered?
Is a maintenance membership worth it, or should I just pay per visit?
Do the arithmetic on your own house rather than on the brochure. Two tune-ups a year at the published price is the baseline, and the membership adds a reduced service call, a discount on repairs and priority scheduling. If you have one system and it is newer, paying per visit is perfectly reasonable. If you have two systems, or older equipment, or the kind of house where a no-heat night is a real problem, the queue position tends to be worth more than the discount.
I have been told I need a new system. Should I get another opinion?
If the recommendation arrived without a diagnosis you understood, yes. A replacement recommendation should come with a specific reason: a cracked heat exchanger, a failed compressor, a repair quote approaching a third of replacement cost on a system past its expected life. Those are checkable. What is not a reason on its own is the age of the equipment, and a second opinion costs a service call against a decision that runs into thousands. Anyone confident in the first answer will not mind you getting it.
How do I compare three quotes that are not comparable?
Put them side by side on what is actually included rather than on the number at the bottom. Was a load calculation done, or was the size copied off the old label. Does the price include the permit, the inspection, hauling the old equipment away, and any duct or electrical work the job needs. What is the warranty on parts and on labor, and who honors each. A quote that is meaningfully cheaper is usually cheaper for a reason, and the reason is normally one of those lines missing.
What does same-day service actually mean in practice?
That about nine calls in ten get handled the day they come in, and that the tenth is honest about it rather than promised and missed. The days it does not hold are predictable: the first hard freeze, the first properly hot week, and the morning after a storm, when everyone calls within the same few hours. That is what priority scheduling is for and it is the only time it matters. If a company promises same-day every day of the year, ask what happens on those three days.
How do I book a visit?
Call (844) 584-7399 and you get a person, or book online in about a minute. If it's no heat, no cooling in a heat wave, or water where it shouldn't be, call rather than booking. That goes straight to the 24/7 line. The Mason office also takes calls direct on (513) 640-7399.
